BirdControlPro.com Return Policy
Good Life, LLC® carries high-quality bird control products by Bird Gard®, Bird-X® and Zon®. Each manufacturer has their own Return and Warranty Policies that we must follow. Good Life will work with each customer to the best of our ability for all warranty situations. For all warranty questions, please contact our Customer Care Center at 1-800-657-8214. A Good Life® Customer Care Representative can determine the warranty for your specific product(s). Orders shipped by Good Life LLC but refused by the customer will be charged a $10 fee.
Bird-X® Warranties
Each type of Bird-X product has its own warranty. Typically, Bird-X electronic, ultrasonic and visual scare devices have a 30 day money back guarantee and a manufacturer's warranty ranging from 90 days to one (1) year depending on the product. Visual scare devices, physical barriers and taste/smell aversions must be in their original, unopened packaging to be eligible for the 30 day refund period.
Bird Gard® Limited Warranty
"If you are not completely satisfied, contact the place of purchase or our customer service department within 1 year of your date of purchase for prompt and courteous replacement, repair or refund.
Bird Gard LLC's liability hereunder shall be limited to refunding the purchase price paid by customer or replacing the product, in Bird Gard's sole discretion, and under no circumstances shall Bird Gard be liable for any consequential or incidental damages, of any nature whatsoever, arising from the customer's use or operation of the product; provided, however, that this limitation may be limited by state law.
Except for the express one-year limited warranty specifically described herein, Bird Gard disclaims all other warranties, express or implied, relating to the product, including, but not limited to, any implied warranty of merchantability or implied warranty of fitness; and the express warranties are in lieu of all obligations or liabilities on the part of Bird Gard arising out of or in connection with the sale, use, or operation of the product."
Bird-B-Gone™ Guarantee
"Bird-B-Gone offers the highest quality bird control products available on the market and we guarantee it. We provide longer warranties than any competitor. Our products are made from durable, long lasting materials and go through rigorous quality checks before leaving our manufacturing warehouse. If for any reason your Bird-B-Gone product is defective or breaks down during the duration of the warranty we will replace it free of charge."
Individual warranties apply for Bird-B-Gone Bird Spikes and Bird Netting:
Bird-B-Gone™ Stainless Steel Bird Spikes - Minimum 10-year guarantee against U.V. breakdown and Stainless Steel Degradation.
Bird-B-Gone™ Gutter Spikes - Minimum 10-year guarantee against U.V. breakdown and Stainless Steel Degradation.
Zon® Brand Warranty
ZON Cannons are backed by a one year warranty. Please call us for details at 1-800-657-8214.
Good Life® Return Instructions
For any return or warranty, all customers must obtain an RMA (Return Merchandise Authorization) number from our Customer Care Center. This can be done by calling 800-657-8214 or 1-541-245-4488 for our customers located outside of the US. Returns or exchanges that do hot have the RMA number clearly displayed on the outside of the package will be returned to sender. We do not refund any shipping and handling costs.
For all refund and warranty situations, the Customer is responsible for the cost of shipping the product to us. We will in turn send you a brand new replacement free of charge as well as pay the cost to ship it back to you.
